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customer stories
Whether it's preparing for a massive campaign ahead, or trying to regather some energy after a challenging season, resilience training is an important ingredient in these thriving businesses.
The Canadian Red Cross
World Mental Health day and
Scott Dunn Luxury Travel
Preparing for their huge annual sale, the Marketing Director brought me in
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"Carré’s Resilient Minds workshop was the reset I didn’t know I needed. It reminded me to focus on what I can control, and to stop wasting energy on what I can’t. His approach helped me reconnect with gratitude, from big wins to the tiniest daily moments...even a simple cup of coffee. One of the most powerful takeaways was to let go of perfection. Aim for 90%, celebrate progress, and move forward. A year later, I’m still using the tools he taught us.”
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- Senior Designer, Scott Dunn
Ravel Marketing
Preparing for a massive Q4, the team at Ravel were headed into a busy period
JAN-PRO Vancouver
JAN-PRO is a commercial cleaning business. They were hosting their annual conference in January and wanted to start the year off with a positive and uplifting message. The task was to ensure that teams had the necessary tools to handle difficult challenges
5. express appreciation
Exercise: Send a quick message to a colleague or friend and tell them you appreciate them.
Why it works: This strengthens relationships and reminds you that support systems matter, which is key for sustaining resilience at work and beyond.
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How to do it: Text, email, or tell someone in person: “I just wanted to say I really appreciate you for…” Keep it specific and heartfelt.
6. appreciate the mundane
Exercise: Take 60 seconds to really appreciate something ordinary (a mug, sunlight, your laptop).
Why it works: Tuning into small moments of joy helps build mindfulness and anchors us in the present, which is a vital skill when life feels overwhelming.
How to do it: Find an object that you use every day. Pause and try to notice every detail. Who made it, how long ago, who else contributed. Take a moment to think about those people and thank them.
7. cold showers
Exercise: End your shower with 30 seconds of cold water, or push yourself to do the whole shower without hot water.
Why it works: Our bodies are naturally wired to seek comfort. This is an exercise to remind ourselves that we will survive when things are uncomfortable.
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How to do it: Start by choosing the beginning or end of your shower (I prefer the end) and gradually turn off the hot water. Once it gets really cold, just suck it up and stand under the cold for as long as you can.
8. skip a coffee
Exercise: Skip your morning coffee or tea (or your favourite drink). Double high-fives if you do it on a morning you really need it!
Why it works: Voluntarily stepping out of our comfort zone (even in small ways) builds mental toughness and reinforces the belief that “I can do hard things.”
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How to do it: Get up, avoid the coffee, and set yourself a timer for sometime after 12pm to have your first coffee. Be aware of how you feel throughout the morning and reinforce with yourself that you are not a slave to caffeine.
9. do hard things
Exercise: Pick one thing you don’t feel like doing… and do it anyway.
Why it works: Willingly facing discomfort trains our brains to lean into challenge rather than avoid them. Great for building resilience in uncertain or high-pressure work situations.
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How to do it: Choose a task you’ve been avoiding (like replying to a difficult email or going for a run). Set a timer, do it for 1 minute to get started and then build towards investing 10 mins (to start tackling really difficult things).
10. perspective shift
Exercise: Think about someone who annoys you, and try to view the world from their perspective.
Why it works: This is emotional agility in action. It develops empathy and reduces reactivity which is vital for building strong resilience, especially in teams.
How to do it: Picture a recent situation where you felt irritated by someone's behaviour (not them as a person). Ask yourself: What might they have been feeling at the time? What might I not know?
